FAQ's

How do I update/change my email, phone number, company name, or shipping address?

Changes to your profile information can be handled by using the form below:

Change of Information Request

Change of Information Request

Fill out only the information you want changed in the fields below

Updated Shipping Address
City
State/Province
Zip/Postal
Country
Drop a file here or click to upload Choose File
Maximum upload size: 52.43MB
*Note: Information change requests take 5 business days to process.

How do I participate in Cisco Webex Early Field Trials, Early Adopter versions or Beta versions?

To participate in Cisco Webex Early Field Trials, Early Adopter versions or Beta versions, you must be a Cisco Webex Ambassador. Another option is to try the CCC program by following this link: https://communities.cisco.com/community/technology/customer-connection
Otherwise, we do not offer direct EFT’s.

Accreditation Versioning Changes & History

v1.0
Associate:
Added the base requirements
Professional:
Added new Tier

v1.2
Associate:
Added OneMob video to application

v1.3 (Effective July 1, 2017)
Profesional:
Added Devnet Roomkit Lab

v1.4 (Effective Jan 1, 2018)
Master:
Added new Tier

v1.5 (Effective March 12, 2018)
Candidate:
Added new Tier

v1.6 (Effective May 29, 2018)

Professional:
Cisco Webex Video SDK Sampler updated for IOS users.

v1.7(Effective June 1, 2018)
Added Team: Partner Ambassadors / Space: Partner Discussions Community – Partners only. Discuss FLEX, licensing, and anything partner related.
Added Team: Ambassador Perks / Space: Job Board – Open only to Accredited Ambassadors. Any ambassador can post collaboration related jobs in this space.
Changed Cert/Swag/Application Support – Renamed from ‘Ambassador Program Support’ to ‘Cert/Swag/Application Support’. Post any program issues with the directory, certificate or swag here.
Added News, Events, or Sites to Read – A post only space to share relevant Collaboration related articles to the community.

*New* Special Interest Groups
These communities are open to non-Ambassadors.
Added Ask Webex API Emulator Space  – User group for Webex developers.
Added Webex SDK & Widget – Early Adopter – Learn more about Webex iOS and Android SDK & Widgets.